Choosing a senior living community is one of the most important decisions you and your family will ever make. It’s not just about finding a place—it’s about finding the right place. A place where your loved one feels safe, supported, and celebrated.

At Better Living, we often encourage families to approach tours with confidence. After all, you’re not just walking through a building—you’re interviewing the community, the team, and the culture. Here’s a guide to help you know what to look for and the questions you should be asking during any senior living tour.

First Impressions Matter

  • Are you greeted warmly?
  • Does the atmosphere feel vibrant and welcoming, or quiet and clinical?
  • Do staff members engage with residents in the hallways?
  • A community should feel like home—not a facility. Trust your gut.
Better Living Senior Communties 2 - Apple Valley Place Of Charles City

Questions to Ask About Care

  • How are service plans created and updated?
  • What happens if my loved one’s care needs change?
  • How do you communicate with families about changes in care?
  • Look for communities that treat care as personal and flexible, not “one size fits all.”

Lifestyle & Engagement

  • What types of activities and programs do you offer each day?
  • How do you ensure residents with memory care needs are meaningfully engaged?
  • Can residents pursue hobbies, interests, and new opportunities?
  • Do you involve families in activities or events?
  • Programs should focus on purpose, joy, and connection, not just “keeping people busy.”
Better Living Senior Communties 1 - Apple Valley Place Of Charles City

Dining Experience

  • Visit the dining room—does it feel inviting?
  • Sample the food if possible.
  • Ask about menu flexibility, dietary needs, and how residents’ preferences are honored.

Safety, Security & Staffing

  • How do you ensure residents’ safety while maintaining dignity and independence?
  • What is your staff-to-resident ratio?
  • How do you recruit, train, and retain your team members?
  • A safe environment is important, but so is the trust you feel in the people providing the care.

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